Frequently Asked Questions
OnSite uses a hybrid service model. Some solutions are delivered directly by OnSite, while others are fulfilled through carefully selected and permitted service assignments. OnSite remains fully responsible for supporting all aspects of the program, technology, support, pricing, and service dependability. OnSite enhances all programs with its proprietary technology and management platforms and supports with its dedicated experts.
No. OnSite supports healthcare facilities of all sizes, including single-location practices and small-volume generators.
Depending on your needs, your program might include scheduled pickups, mail-back service, or another right-sized solution.
No. OnSite provides national account programs to include a wide range of services and custom-built technologies and management platforms. To qualify for OnSite's National Accounts Program, supported through WasteTech, an operator should have at least 20 waste-generating facilities through a consolidated program.
OnSite is proud to service hundreds of operators, supporting anywhere between 20 to 1200 sites within a single program. Corporate gets control and site-level visibility without forcing every site into the same box.
OnSite's products and services maintain compliance with all relevant Federal, State, and Local guidelines. Approval and certification processes vary nationally by regulatory agency, and OnSite delivers all documentation to keep its clients equipped, prepared, and compliant.
We start by understanding how you currently manage waste — including your locations, waste streams, service needs, workflow and goals. From there, our team recommends the combination of services and solutions that makes the most sense for your organization.
Not necessarily. OnSite solutions can be used together or independently, allowing us to build around what is already working and address the areas that need improvement.
Yes. Programs can be designed for individual practices as well as larger organizations managing multiple locations. OnSite also positions its service network as nationwide.
Our team helps organizations understand their waste-management requirements and build services around their needs. Because requirements can vary by location and waste stream, the goal is to give your team clearer guidance and a more manageable process.
Absolutely. Support is part of the approach. As your organization, locations, waste volumes or operational needs change, we can revisit the program and adjust the services around them.
Depending on your needs, OnSite offers services including medical waste pickups, mail-back programs, document shredding, treatment technology, WasteTech IQ and medical waste products.
OnSite is based in Newport Beach, California.
People-first, collaborative, and genuinely social, with a team drawn from a wide range of backgrounds and real time made to celebrate each other.
We hire a variety of different roles, many of which require no previous Medical Waste experience.
Use the form on this page to introduce yourself. Even without a matching opening, OnSite welcomes hearing from good people.
It depends on your volume and what you generate. Most organizations use scheduled collection as their core, with add-ons for other streams. A specialist can point you to the right mix.
Yes. Sharps and red bag collection is the core, and pharmaceutical, pathological, and shredding can all run on the same account, with one invoice and one point of contact.
Yes. From sharps and red bag to pharmaceutical, controlled substances, pathological, and document destruction, it all runs through one program.
Your program runs the same way across every site, with consistent service and one place to see volume, costs, and compliance.
It's built for organizations generating sharps and red bag waste in volumes that make on-site treatment worthwhile. A specialist can tell you quickly whether it's a fit, or whether collection makes more sense for you.
Sharps and red bag waste. For pharmaceutical, pathological, or other streams, those are handled through your broader OnSite program.
Yes. The unit uses dry heat to render the waste non-infectious, which is what makes it safe to dispose of as regular trash once the cycle finishes.
It's desktop-sized and runs on standard power. We handle installation and train your team before your first cycle.
Sharps, red bag, and pharmaceutical waste, including controlled substances. Hazardous pharmaceutical mail-back is also available in states that have adopted Subpart P; a specialist can confirm whether this option is available for you.
It's built for lower-volume sites. If you generate more than a kit can handle, a specialist can point you to collection instead.
A collection container, a compliant return box, and a prepaid shipping label. A signed manifest comes back to confirm treatment.
Every kit comes back with a signed manifest documenting treatment, so you have proof for your records.
Around your actual volume. We look at what you generate, set a frequency that fits, and adjust as that changes.
Standard collection covers your sharps and red bag waste. You can add pharmaceutical, pathological, and other streams to the same program.
No. One clear rate covers your service, with no fuel surcharges, environmental fees, or admin costs.
We coordinate the timing so your service doesn't lapse, and handle the setup.
Organizations managing waste across multiple locations. It gives corporate and facilities teams one view of every site.
Volume by location, service tickets and trends, site-by-site benchmarking, and a compliance view mapped to each waste stream.
It maps regulatory requirements by waste stream, shows each site's risk level, and gives clear corrective actions.
Yes. IQ runs across your whole program, so the data from every service and site comes together in one place.
No. Whether it's a few boxes or a regular high-volume schedule, we build the plan around what you need.
Both are available in select regions. Most customers choose off-site, but on-site is an option if you'd rather witness the destruction yourself.
Every pickup comes with digital proof of destruction, a record you can keep for compliance or audits.
Yes. Shredding is NAID certified with a documented chain of custody from pickup to destruction.
Yes. We work with more than forty healthcare specialties. Even if your setting isn't shown here, a specialist can build a program around it.
The containers, schedule, and training change based on what you generate and how your space is laid out. The service and support stay the same.
Yes. However many locations you run, they operate on the same program with one point of contact.
A specialist reviews your current setup, looks at what you generate, and builds a program around it. You see the full program and pricing up front.
Every stream your ORs generate: sharps, biohazard, and pathological waste, all on one account.
Every container is tracked and documented through disposal, so your records stay audit-ready.
A specialist reviews your current setup, looks at what your center generates, and builds a program around it. You see the full program and pricing up front.
We handle the full range a dental office generates: sharps, biohazard, amalgam, and x-ray fluid, each with the right containers and disposal.
Yes. Segregation and compliance training is included, so your team knows exactly how to handle each waste stream and stays audit-ready.
Yes. Plenty of our customers are single offices, and the program is built around what you generate, so you're not paying for capacity you don't have.
We coordinate the transition so service doesn't lapse, and handle the setup in your space.
Sharps from injectables, biohazard from treatments, and pharmaceutical waste, all on one account.
Your program is sized and priced to your actual volume, so you get what a smaller operation needs without the overhead of a larger one.
Yes. Your schedule is built around your actual volume and we adjust it as that shifts, so your capacity tracks what you're generating.
Sharps and regulated biohazard waste, the high-volume day-to-day streams, with the right containers throughout your center.
Not complicated at all. A specialist reviews your current setup, we handle the container placement and scheduling, and your team keeps working as usual with no disruption in service.
Everything's in one place through the portal, so you can pull documentation whenever you need it.
Every stream you generate: pharmaceutical waste, controlled substances, and hazardous pharmaceuticals, plus the sharps and biohazard waste from immunizations, injections, and testing. It all runs on one account.
We coordinate the timing so your service doesn't lapse, and handle the setup at your counter and immunization areas.
We keep the training and records current across all your waste streams, so an inspection is never a scramble.
We measure each location's real volume and build the schedule around it, then adjust as your needs shift.
Everything lives in one dashboard, so you can see volume, compliance records, and reporting for every site in one place.
Every stream your lab produces: biohazard, sharps, pathological, and hazardous waste, all on one account.
We set up the right containers for each stream and provide training, so your team handles separation correctly and stays audit-ready.
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